ELLOZZE wants to reassure you and does its best to keep things as smooth as possible during the lockdown.

TEAM
Can’t decide between two styles? Would like to make a return or have any questions about deliveries?
We remain available to answer any questions you may have.
– Via email: eshop@ellozze.com
– On Instagram, slide in our DMs
– On Facebook, slide in our inbox

SHOWROOM
Our showroom will remain closed until further notice, to abide by the government’s rules. We can’t wait to reopen and be able to welcome you again very soon.

ESHOP
Our eshop remains open and you can place your orders as usual. You can browse our new Spring/Summer collection, and we still have previous collections styles available up to 70% off on our outlet page right here.

DELIVERY
For Paris and bordering suburbs, (clean) hand(s) delivery available. We are doing whatever we can to help contain the spread of COVID-19, following the recommendations from the WHO and the French government.
For the rest of France, European Union and International orders, we use La Poste’s Colissimo shipping service and delays are to be expected.
France: Free Colissimo delivery
European Union: Free delivery on orders over €200
United Kingdom: Free delivery on orders over £200

RETURN POLICY
Returns are usually to be made within 14 days of receipt at the customer’s expense. We have extended our return policy to 30 days from the package reception date, until the end of the lockdown.
For any question, we remain available at eshop@ellozze.com